Key Account Manager

We are currently representing our client based in Kingswinford who have an exciting opportunity for a Key Account Manager to join their Order Processing Team.

This is a fixed term contract for 12 months. The Key Account Manager is responsible for managing Trade Partner accounts, focusing on growing and developing existing Trade Partners, together with generating new business. This role is suited to a well organised, self-motivated individual with a strong customer service/business to business background. You will be working with a dedicated team dealing with Trade Partners queries to resolution. You will also need excellent communication skills both written and verbal as well as being IT literate. Overall, you should be a quick learner and be able to deliver results by being proactive and using a great sense of initiative! Core responsibilities;

• Work closely with the Trade Partner Manager to ensure consistent improvements are being considered and implemented to improve sales.
• Chase overdue payments and maintain good working relationships with clients
• Process invoices and ensure all are put onto the system
• Work closely with BDM's to ensure any relevant information is logged on CRM & shared regarding the Trade Partners.
• Identifying "white spots" in territory in collaboration with BDM, making appointments for BDM to open new accounts.
• Principle point of contact for all key account issues/complaints relating to the Trade Partners by taking full ownership of the key accounts and championing internally to ensure the service is world class.
• Ensure that Trade Partners are contacted on a weekly basis to discuss their accounts and progress all information on the overview reports- identifying patterns in sales and providing feedback to Management.
• Work closely with other Key Account Managers & TPS Associates to ensure best practice is shared.

Interviews are to be held ASAP so please apply today!