Office Manager

Office Manager

If you are you a proactive, hands-on professional with a passion for keeping operations running smoothly and you would thrive in a small team environment, this would be an excellent opportunity to support a hugely successful and growing organisation.

As the Office Manager, you'll be the backbone of operations and responsible for a broad range of duties, including (but not limited to):

• Workplace Management: Ensure a safe, secure, and pleasant workspace. You'll be the point of contact for all things related to maintenance, supplies, equipment, bills, and errands.
• HR Management: Maintain up-to-date HR records, liaise with managers, and coordinate with the outsourced HR consultant as needed. You'll also be the go-to person for general HR queries.
• Compliance: Help maintain accurate, up-to-date company policies in line with legal requirements, liaising with the Compliance Manager.
• Customer Support: Provide excellent client services, including customer escalation support
• Procurement & Supplier Management: Oversee procurement administration and manage supplier relationships.
• Financial Management: Accurately record and reconcile financial transactions in Xero, liaise with external accountants, and help with monthly reporting and payroll processes.
• Credit Control: Oversee credit control activities to ensure smooth cash flow.
• Employee Lifecycle: Manage the employee onboarding and exit processes, ensuring everything runs smoothly.
• Team Coordination: Organise team events, logistics, and provide executive support where necessary.
• Ad-hoc administration: Any other duties as required

Skills and experience required:

• Previous experience in a similar role
• Exceptional verbal and written communication skills
• Excellent organisational skills
• A 'hands on' and proactive attitude
• Ability to work to deadlines
• Motivated and driven
• Driving licence - willingness to travel on occasions

Based in Malvern, our client offers a fast-paced, collaborative work environment where you can develop new skills and grow professionally.

Salary up to £35k + excellent benefits