Part Time Sales Administrator

The Role

Part Time Sales Administrator.

As Sales Administrator, you should be able to build instant rapport and strong relationships with customers and have a genuine passion for customer services, along with a strong administration background.

This can be a fast moving environment and you will play a key role providing administrative support to the Customer Service team.

Responsibilities

• Inputting/handling customers orders using ERP system.
• Communicating with customers and the production team to ensure order fulfilment.
• Answering incoming calls and dealing with enquiries in a professional manner.
• Maintain high standards of customer satisfaction.
• Liaise closely with production ensuring stock availability to meet customer demand.
• Housekeeping of ERP system (updating details, correcting errors etc).
• Arranging customer shipments.

Requirements

• Customer services experience within an office environment.
• Excellent administration and IT skills (Word, Excel, Teams/Zoom).
• Strong communication skills, written and verbal.
• Confident and professional telephone manner.
• Attention to detail.
• The ability to multi-task and prioritise work.

Part Time 20 hours per week.

£24k pro rata

Based in Malvern, Worcestershire.