Specialist Response Customer Service Advisor £9.89phr

Customer Service Response Team Member

Temp contract 6 months immediate start! weekly pay in Worcester.

We are looking for a highly professional Customer service response team member who is available temporary for 6 months or possibly longer working for a reputable company in Worcester. This role involves being the first point of contact for all customers and assisting with their requirements in an urgent manner.

Start date: Immediately

Duties:

• Be the first point of contact for our customers providing them with great communication and rounded information in a helpful, empathic, knowledgeable and courteous experience in line with our values
• Provide professional and efficient customer service to all internal departments and contractors
• Provide immediate resolutions and actively promote business service offerings to our customers - being the frontline of our brand

• Answer incoming calls from new and existing customers
• Dealing with urgent matters and responding to customers' requests
• Data entry onto the in house data base
• Prioritising maintenance works and planning in repairs

Requirements:

• Great communicator
• Cooperation and Team working
• Adaptability
• Expertise and Professionalism
• Problem Solving/ Analysis
• Empathy and care
• Excellent attention to detail
• Pro activeness

Pay: £9.50-9.89 per hour full time Monday - Friday 0900 - 1700

Parking available on site (not city centre)

This is a temp contract for 6 months and could possibly be extended for the right person.

Weekly pay

Please email your CV to lara@hewett-recruitment.co.uk or call 01562 69090 to apply today!