Accounts Assistant - Temp

Job Title: Customer Service Data Analyst
Function/Sector: Services
Location: Malvern, UK
Contract: Fixed Term - 3 months (with potential extension)
Hours: 37.5 per week, Mon-Fri, 09:00-17:00
Pay Rate: £13.00 - £14.00 per hour

Role Purpose

A leading services organisation based in Malvern is seeking a confident, detail-oriented, and analytical Customer Service Data Analyst. The successful candidate will be responsible for identifying and rectifying transactional inaccuracies within customer consignments. This position will focus on ensuring data accuracy across multiple systems, including S4H, SAP R3, Salesforce, and SAP Analytical Cloud, ensuring databases remain reliable and optimised for analysis, reporting, and operational use.

Reporting Line

This role reports directly to the Back Office Team Leader.

Key Responsibilities

• Ensure accuracy in all customer and transactional data.

• Identify, correct, and remove inaccurate, incomplete, duplicate, or irrelevant data.

• Maintain accurate financial and consignment data.

• Arrange and lead regular update meetings with the Service Director and CFO.

• Take accountability for the accuracy of adjustments made.

• Provide clear and accurate reporting to colleagues and management.

Skills, Knowledge & Experience Required

Entry Qualifications

• Business administration experience

• Stock management experience

• Exposure to SAP modules (S4H, WM, SD, MM, R3)

Skills & Experience

• Background in sales and business administration (essential)

• Excellent verbal and written communication skills

• Strong IT and data management skills

• Experience with Salesforce Lightning, SAP R3, and S4H

• Ability to work independently and under strict deadlines

• High attention to detail, accuracy, and logical thinking

• Strong organisational and administrative abilities

Knowledge

• Office 365

• Salesforce Lightning

• SAP systems (S4H/R3)

Interested - please reach out to the Hewett Commercial Team - or submitt your application/ CV for review.