Credit Controller and Accounts Assistant (4 days)

Are you detail-oriented, proactive, and experienced in Credit Control? We have an exciting opportunity for a Credit Control/ Accounts Administrator to join our team!

Key Responsibilities:

• Account Management: Oversee resident accounts, including the preparation and dispatch of annual service charge notices, daily payment recording, and ensuring accurate account balances.
• Invoice Handling: Efficiently import invoices into Xero software and manage refunds as needed.
• Resident Communication: Maintain and update resident contact lists in compliance with GDPR, and assist with service charge inquiries via phone, email, or helpdesk.
• Moving Home Assistance: Liaise with residents and solicitors, manage account statements, and support conveyancing processes.
• Credit Control: Monitor and manage outstanding payments, issuing reminders, and taking necessary action on late payments, including debt recovery.
• GoCardless Management: Set up and renew GoCardless payment plans, reconcile monthly balances, and follow up on defaults.
• Support to Head of Accounts: Provide essential background knowledge, including property ownership tracking, and assist with various administrative tasks.

What We're Looking For:

• Experience: A background in Credit Control
• Technical Skills: Proficiency in Xero software and a good understanding of payment systems like GoCardless.
• Communication: Strong verbal and written communication skills, with the ability to handle resident queries professionally.
• Organizational Skills: Exceptional attention to detail, with the ability to manage multiple tasks and deadlines effectively.
• Knowledge: Familiarity with GDPR and Land Registry applications is advantageous

30 hours a week over 4 days, predominently office based.

Due to rural location a car is required.

If you're ready to contribute to a company that values excellence and innovation, apply today!