Customer Care Administrator

The Role

As the business continues to expand, this is an exciting time to join. The role of Customer Care Administrator is varied and requires the ability to multi-task and a high attention to detail. The Administrator will work in a small team of 3 and report to the Directors.

Responsibilities

Answer telephone calls, take and pass on messages.
Deal with customer enquiries.
Provide an excellent level of customer care.
Take and process card payments from customers over the telephone.
Liaising with Regional Managers regarding customer issues.
Booking order deliveries with customers.
Data inputting using Excel.
General office administration.

Requirements

Previous experience in an office based administration role.
High attention to detail.
Ability to multi-task.
Experienced using MS Office, including Excel and Outlook.
Confident telephone manner.

Up to £20,000 annual salary.

Based in Ombersley.

Monday to Friday 9am to 6pm rotating.