Customer Service Administrator

Posted 15 December 2022
Salary £18000 - £23000 per annum
LocationKidderminster
Job type Permanent
DisciplineCommercial
ReferenceAA34101_1671106701
Contact NameAnthony Andrews

Job description

The Role

Based from offices in Kidderminster, as Customer Services Administrator you will work within a small team and take on a varied role, with responsibilities to include customer service, administration and sales processing duties. You must have a good, confident telephone manner and be proficient in the use of Excel and Word.

A good grasp of maths as well as any accounting experience would also be highly advantageous as well as any export administration experience.

Responsibilities

  • Dealing with sales calls from customers and from the Sales Team.
  • Processing sales orders.
  • Maintaining stock records.
  • Liaison with the Warehouse to get orders prepped, wrapped and dispatched.
  • Liaison with freight companies.
  • Placing Stocking Orders with the factory overseas.
  • Weekly reports for the factory.
  • Invoicing customers.
  • Organising /making up samples for customers & reps.

Requirements

  • Fantastic customer service skills & experience.
  • Good all round IT knowledge.
  • Excellent attention to detail.
  • Strong administration skills.
  • Any accounting and / or export administration experience would be beneficial.

£18,000 to £23,000 annual salary.

Based in Kidderminster.

Monday to Friday 9am to 5pm.