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Customer Service Administrator
- Posted 15 December 2022
- Salary £18000 - £23000 per annum
- LocationKidderminster
- Job type Permanent
- DisciplineCommercial
- ReferenceAA34101_1671106701
- Contact NameAnthony Andrews
Job description
The Role
Based from offices in Kidderminster, as Customer Services Administrator you will work within a small team and take on a varied role, with responsibilities to include customer service, administration and sales processing duties. You must have a good, confident telephone manner and be proficient in the use of Excel and Word.
A good grasp of maths as well as any accounting experience would also be highly advantageous as well as any export administration experience.
Responsibilities
- Dealing with sales calls from customers and from the Sales Team.
- Processing sales orders.
- Maintaining stock records.
- Liaison with the Warehouse to get orders prepped, wrapped and dispatched.
- Liaison with freight companies.
- Placing Stocking Orders with the factory overseas.
- Weekly reports for the factory.
- Invoicing customers.
- Organising /making up samples for customers & reps.
Requirements
- Fantastic customer service skills & experience.
- Good all round IT knowledge.
- Excellent attention to detail.
- Strong administration skills.
- Any accounting and / or export administration experience would be beneficial.
£18,000 to £23,000 annual salary.
Based in Kidderminster.
Monday to Friday 9am to 5pm.