Customer Service Administrator

Customer Service Support Assistant within the technical team

Why is this the position for you?

• Full on-the-job training provided
• Supportive team to assist in your development
• Weekly pay

Office Working full-time in Hereford

Full time - Monday-Friday 8:00am-5:30pm(1 hour for lunch)

Salary: £12.80 per hour with weekly pay (pay to increase after 6 months)

Temp ongoing rolling contract

On-the-job training will be provided.

Being the first point of contact with customers, assisting with enquiries and offering technical support advice and directing support where required.

Technical Support Customer Advisor - Duties & Responsibilities:

• Answering customer technical enquiries from customers and clients
• Liaising with the warranty department to help with requirements
• Maintain the database
• Email liaisal
• Confident and professional telephone manner
• Training will be provided
• Working in a team environment
• Assist with other projects
• Help with supporting external sales representatives

Technical Support Customer Advisor - Skills & Requirements:

• MS Office efficient - word, excel, teams
• Strong telephone manner
• Likes to be providing customer care and support with a sound confidence to chat over the phone and face to face
• SAP knowledge desirable
• Ability to work cooperatively in a team environment

If you are available immediately and are happy to start on a temporary contract then please call Lara on 01562 69090 to discuss further