Customer Service Administrator

Temporary Customer Service Administrator - Part-Time - Worcester

We are recruiting on behalf of a well-established organisation for a Temporary Customer Service Administrator to support their private pay services team. This is an office-based, part-time role based in Worcester, covering a long-term absence.

The Role:

• Handling inbound customer calls and new referrals
• Programming telecare devices
• Processing payments and basic financial administration
• Stock handling and equipment cleaning
• Providing a professional, customer-focused service

Candidate Requirements:

• Previous customer service or office-based administration experience
• Confident handling telephone-based enquiries
• Comfortable working with systems and basic technical tasks
• Organised, reliable, and able to multitask
• Willing to complete a Basic DBS check prior to start

Working Hours & Contract:

• 20 hours per week
• Ideally flexible to cover busy periods and team absence
• Alternatively, Monday-Friday, 10:00am-2:00pm
• Temporary role for 2-3 months, with possible extension
• Immediate start available (subject to DBS clearance)