Implementation Consultant

Implementation Consultant
Location: Kidderminster (Hybrid following probabtion)

Intro
A great opportunity to join a growing software consultancy team delivering impactful solutions that help SMEs transform their operations and processes.

About the Role
This role plays a pivotal part in guiding businesses through the successful implementation of systems. You'll work closely with clients to understand their needs, configure solutions, and deliver training that supports long-term success. Whether you're from a consulting background or have hands-on experience in operations, accounts, or stock control this could be the role for you.

Key Responsibilities

• Lead discovery sessions to understand business processes

• Configure software to meet client-specific requirements

• Deliver user training and support throughout implementation

• Encourage process improvement and system adoption

• Collaborate with internal teams including Project Leaders and Support

• Deliver projects primarily remotely, with occasional on-site visits

Experience & Qualifications

• Experience in software implementation
  OR Operational background in accounts, stock, warehousing, or distribution

• Strong communication and problem-solving skills

• Tech-savvy and eager to become a product expert

• Ability to work independently and manage multiple projects

• UK driving licence and access to a car

What's in it for You?

• Career development in a fast-growing software environment

• Hybrid and flexible working options

• 25 days holiday + 8 bank holidays (option to buy/sell additional days)

• Private healthcare and wellbeing support

• Regular team events and employee recognition programmes