IT Support

Are you available immediately? Is your background in IT Support? Our Worcester based client are looking for someone to be the primary contact for IT Support on a temporary basis.

I.T Support - £12 per hour - Worcester

Your responsibilities as I.T Support will be would be as follows:

• Monitor, log and escalate calls logged on the service desk
• Active Directory Management - WEEE, Assets, Licences etc.
• Email systems administration
• Office 365 administration
• Monitor Infrastructure environment utilising tools and report and resolve incidents
• Use and support users via remote access software
• Management of Anti-Virus software, anti-spam consoles.
• Deliver excellence, including the highest levels of customer service and service delivery.

The pay rate is £12 - £13 per hour.

To be successful in this 1st Line Support Advisor role you should have the following skills and experience:

- Previous experience in a 1st/2nd Line I.T Support Role
- Experience of resolving customer issues in a help desk environment

The role is based in Worcester so if you are available immediately then call 01905 613413 and ask for Chris.