If you are you a proactive, hands-on professional with a passion for keeping operations running smoothly and supporting Directors in a small team environment, this would be an excellent opportunity to support a hugely successful and growing organisation.
As the Office Manager, you'll be the backbone of operations and responsible for a broad range of duties, including (but not limited to):
HR Management: Maintain up-to-date HR records, liaise with managers, and coordinate with the outsourced HR consultant as needed. You'll also be the go-to person for general HR queries.
Compliance: Help maintain accurate, up-to-date company policies in line with legal requirements, liaising with the Compliance Manager.
Customer Support: Provide excellent client services, including customer escalation support
Facilties: Ensure a safe, secure, and pleasant workspace. You'll be the point of contact for all things related to maintenance, supplies, equipment, bills, and errands.
Finance Administration: Accurately record and reconcile financial transactions in Xero, liaise with external accountants, and help with monthly reporting and payroll processes.
Credit Control: Oversee credit control activities to ensure smooth cash flow.
HR: Manage the employee onboarding and exit processes, ensuring everything runs smoothly.
Team Coordination: Organise team events, logistics, and provide executive support where necessary.
Ad-hoc administration: Any other duties as required
Skills and experience required:
Previous experience in a similar role
Exceptional verbal and written communication skills
Excellent organisational skills
A 'hands on' and proactive attitude
Ability to work to deadlines
Motivated and driven
Driving licence - willingness to travel on occasions
Based in Malvern, our client offers a fast-paced, collaborative work environment where you can develop new skills and grow professionally.
