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Sales Administrator
- Posted 31 January 2022
- Salary £18500 - £20000 per annum
- LocationKidderminster
- Job type Permanent
- DisciplineCommercial
- ReferenceAA33423_1643625785
- Contact NameAnthony Andrews
Job description
The Role
Working in a busy but friendly team environment, you will report to the Office Manager and be responsible for the overall co-ordination of sales office activities and customer service enquiries which will involve working towards set deadlines.
You will be expected to offer excellent customer service and represent the business in a positive and professional manner at all times.
Responsibilities
- Responding effectively to all types of customer enquiries by telephone and by email.
- Using the internal office system to respond effectively to customer enquiries.
- Processing customer orders.
- Keeping customers updated and informed regarding their order progress.
- Handling customer service issues.
- Administration & sales support.
Requirements
- Must have excellent communication skills.
- A confident telephone manner.
- Administration & customer service experience.
- Overall high standard of customer service.
- Good IT & office system skills (word, excel, outlook).
Based in Kidderminster.
Monday to Friday 8:30am to 5pm.
Salary £18,500 - £20,000.