Specialist Response Customer Service Advisor £9.89phr

Posted 07 January 2022
Salary £9 - £9.89 per hour
Job type Temporary
Contact NameLara Hall

Job description

Customer Service Response Team Member

Temp contract 6 months immediate start! weekly pay in Worcester.

We are looking for a highly professional Customer service response team member who is available temporary for 6 months or possibly longer working for a reputable company in Worcester. This role involves being the first point of contact for all customers and assisting with their requirements in an urgent manner.

Start date: Immediately


  • Be the first point of contact for our customers providing them with great communication and rounded information in a helpful, empathic, knowledgeable and courteous experience in line with our values
  • Provide professional and efficient customer service to all internal departments and contractors
  • Provide immediate resolutions and actively promote business service offerings to our customers - being the frontline of our brand
  • Answer incoming calls from new and existing customers
  • Dealing with urgent matters and responding to customers' requests
  • Data entry onto the in house data base
  • Prioritising maintenance works and planning in repairs


  • Great communicator
  • Cooperation and Team working
  • Adaptability
  • Expertise and Professionalism
  • Problem Solving/ Analysis
  • Empathy and care
  • Excellent attention to detail
  • Pro activeness

Pay: £9.50-9.89 per hour full time Monday - Friday 0900 - 1700

Parking available on site (not city centre)

This is a temp contract for 6 months and could possibly be extended for the right person.

Weekly pay

Please email your CV to lara@hewett-recruitment.co.uk or call 01562 69090 to apply today!