Working Hours: 37.5 hour working week, Mon-Fri 8am-4pm (30 minute lunch) with 1 day a week working 9am-5pm
Temp-perm opportunity
Pay Rate: £12.31 per hour with weekly pay
We are looking for an candidate with excellent organisational skills, who has a keen interest in the IT sector. If you have experience in customer service in hospitality/retail and are looking to take a step into an office working environment, this could be the role for you!
DBS Check will be conducted for a successful candidate
Customer Service Support - Duties & Responsibilities:
Resolve tickets on time and maintain quality.
Help the Service Owner with escalations and tasks.
Join calls to assist with customer issues.
Communicate directly with customers and businesses.
Work with teams to resolve order issues and update customers.
Attend Operational Huddles to support team communication.
Provide first-line support via email and portal.
Customer Service Support - Skills & Requirements:
IT literacy, including proficiency in Microsoft Office.
Ability to thrive in a target-driven environment while maintaining quality standards.
Excellent customer service skills.
High attention to detail and problem solving skills.
If you are available immediately and happy to work on a temporary contract, apply today!
