Customer Service Administrator P/T

Customer Service Administrator

Part Time 20-25 hours per week based in Redditch office. This will be for mornings or for school hours e.g 9:30 - 14:00

Temporary contract for 12 months

Pay rate: £12.80 per hour with weekly pay

Immediate Start

We are looking for a Customer Service Administrator who is available immediately to join our well-established client in Redditch, Worcestershire on a temp basis for 9 months. This role involves providing administration to the Customer Service Team and Sales administration.

Customer Service Administrator - Duties & Responsibilities:

• Working as part of a small team, logging all customer contact, and tracking of enquiries.
• Sales order processing and verification
• Setting up new accounts
• Taking ownership of customer issues and resolving within a given timeframe.
• Setting up items on ERP system
• Emailing and responding to queries.
• Raising of credit notes and arranging returns.
• Maintaining and updating all relevant records.

Customer Service Administrator - Skills & Requirements:

• Exceptional communication and organisational skills.
• Strong non-verbal communication skills.
• A confidence and willingness to learn.
• Experience in customer service or sales admin
• Excellent IT and analytical skills.

If you are available immediately and are happy to start on a temporary contract then please apply online and we will get call you if your CV is suitable.