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Customer Service Executive

  • Location

    Droitwich, Worcestershire

  • Sector:

    Commercial

  • Job type:

    Temporary

  • Salary:

    Up to £8.21 per hour

  • Contact:

    Janine Winters

  • Contact email:

    janine@hewett-recruitment.co.uk

  • Job ref:

    JW29766_1559161630

  • Published:

    3 months ago

  • Expiry date:

    2019-06-05

  • Startdate:

    ASAP

  • Consultant:

    #

Customer Service Executive

My Hartlebury based client are looking for temporary Customer Service support due to a busy period. The temporary cover will be on an ongoing basis until there is no longer a need.

In this role you will be:

*Working as part of a team, dealing with customer queries over the phone
*Resolving complaints and maintaining relationships with customers
*Agreeing delivery dates and maintaining customer information and conversation records on the system
*As a temporary Customer Service Executive you will need to efficiently develop product and service knowledge and be confident on the phone.

To be successful in this Customer Service role you must have a good telephone manner and a positive approach to customer service. You must be able to work in a busy, open plan environment and have excellent problem solving abilities.
This is a full-time, temporary Customer Service position based in Hartlebury. Easily commutable from Stourport, Droitwich, Kidderminster, Worcester, Bromsgrove and Malvern.