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Customer Service Operative

  • Location


  • Sector:


  • Job type:


  • Salary:

    Up to £8.77 per hour + plus holiday pay

  • Contact:

    Lisa Marshall

  • Contact email:


  • Job ref:


  • Published:

    8 months ago

  • Expiry date:


  • Startdate:


  • Consultant:


Our client based on the outskirts of Droitwich is seeking a Customer Service Operative within their transport team.

The role will involve (but not limited too)-

-Processing documentation required for deliveries and liaison with drivers and sub-contractors.
- Assisting the customer service manager with daily operational functions by performing all customer service, transport support and administration duties.
-Processing data in a timely manner and to support operational activities by providing effective communication to customers, the team and other personnel.
-Liaise effectively and professionally with drivers, transport planners, hauliers and colleagues in order to provide a smooth and accurate service.
-Perform general office administration duties as and when required.

Knowledge, Skills, Experienced Required (but not limited too)-

-High level of attention to detail
-Excellent computer skills, IT Literate.
-Previous clerical/administrative experience preferable with some understanding of stock control.
-Experience of working within a customer service environment previously.
-Good communication skills and a good telephone manner.

Customer Service Operative- Hours of Work- 11.30am-5.30pm Monday to Friday (5 days per week, 27.5 hours).

This Customer Service Role will be based in an office working on their own but does have through access. All PPE to comply with Covid guidelines is provided.

Own transport is required for this role due to location.
Temporary Ongoing Assignment. Start ASAP.

If you are interested in this Customer Service Role then please do give us a call or apply!