Up to £16000 per annum
about 1 year ago
Are you looking for a customer services role where you will:
*Work within a growing and exciting organisation
*Be the first point of contact for internal and external contacts
*Work within an organisation with excellent career opportunities
As a successful customer services candidate your responsibilities will include
*Provide a welcoming and professional first impression of the company to all visitors to at the premises.
*Ensure that all incoming calls/enquiries are answered within the set KPIs, the company charter and in a welcoming and empathetic manner
*Deal with all general enquiry tasks and ensure that any more in depth customer enquiry is directed to the correct teams for resolution as appropriate.
*Ensure that sufficient information is captured and recorded on the CRM system
*Register requests with accurate detail and appropriate priority
To be considered for this Customer Service role you must:
* Posses excellent communication skills
* Demonstrate strong Microsoft Office skills
* Have excellent attention to detail / accuracy
* Be an excellent team player
It would be advantageous for a Customer Service Candidate to:
*Have previous experience within a Customer Service role
*Be experienced within a commercial environment
We are currently recruiting for a client in the Worcester area who is looking to employ motivated, driven and positive individuals into their teams and be part of an exciting growth and development plan. All individuals will need to be able to demonstrate a positive attitude and willingness to 'go the extra mile' - excellent career opportunities are available for those who exceed expectations.
Salaries - c £16k