Sales Coordinator

This is a great opportunity to join an established and thriving local employer who operate throughout the UK. Market leaders within their sector, they are proud to have won industry recognised awards for their innovative customer solutions.

The Role

As a Sales Co-ordinator you will be supporting Key Account Managers to provide efficient administrative and customer service support. Often being the first point of contact for customers, you will deal with incoming email and telephone enquiries in a friendly and professional manner. The role will require good all round administration and IT skills.

Due to the ongoing success and growth of this business, there is the potential for future career progression.

Responsibilities

• Processing requests & general enquiries from key account customers.
• Provide support for any issues which require escalation from customer services.
• Assist in meeting preparation for Account Managers to include producing reports & management information.
• Appointment booking & diary management.
• Identify & highlight additional sales opportunities through customer contact/telephone audits.
• Execute regular promotional activity & outbound call campaigns.
• Attend occasional off site customer meetings with Account Managers.
• Maintaining inboxes and responding to emails.
• General daily sales administration and office administration.
• Compiling monthly management information and reports.
• Build & develop strong professional relationships with customers & colleagues.

Requirements

• Previous Customer Service experience in a telephone / office based environment.
• Good all round office administration skills.
• Able to communicate effectively & positively at all times.
• Maintain a high level of professionalism, discretion & confidentiality at all times.
• Proven self motivation & ability to work within a team.
• Strong attention to detail & organisational skills.
• To work with pace & urgency, completing tasks in a timely manner.
• Good IT skills in all Microsoft packages, particularly Excel.

Up to £21,000 basic salary.
Performance related bonus.
Pension.
Life assurance.
31 Days Holiday

Monday to Friday 8:30am to 5pm.

Based in Stourport, Worcestershire.