Temporary Customer Service Administrator

Posted 02 February 2024
Salary Up to £11 per hour
Job type Temporary
Contact NameMaisy Gillard

Job description

Temporary Customer Service Administrator

This is an opportunity to join a well established, supportive organisation who are passionate about delivering an exceptional service to its customers. If you are self- motivated, have a positive attitude and would enjoy working as part of a team, you will have variety and a great working environment.

Temporary Customer Service Administrator - key duties and responsibilities will include:

  • Processing sales orders for both existing and new customers
  • Answering customer queries on the phone and email
  • Ensuring all paperwork and processes are adhered to, meeting customer service expectations
  • Managing customers' expectations and communicating with regards to their orders
  • Actively engaging and supporting outstanding customer service throughout the whole customer journey
  • Liaising with internal departments (production, despatch, accounts)

Temporary Customer Service Administrator - Skills and experience:

  • A proactive, positive attitude and ability to use own initiative
  • Excellent verbal and written communication skills
  • An ability to multi task and prioritise workload
  • An ability work in a busy, sometimes pressured environment
  • Confident in Microsoft Office packages and CRM databases
  • Excellent attention to detail and data entry experience

Based in Ledbury, The pay will be £11 per hour

Hours of work - Mon - Thurs - 8.30 - 5pm and Fri - 8.30 - 4.30pm

If you are available immediately and are happy to work on a temporary contract, please call Maisy on 01562 69090 or email - maisy@hewett-recruitment.co.uk