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Technical Support Advisor

  • Location

    Worcester, Worcestershire

  • Sector:

    Commercial

  • Job type:

    Temporary

  • Salary:

    Up to £9 per hour

  • Contact:

    Janine Winters

  • Contact email:

    janine@hewett-recruitment.co.uk

  • Job ref:

    JW29631_1549549833

  • Published:

    2 months ago

  • Duration:

    Ongoing

  • Expiry date:

    2019-03-09

  • Startdate:

    ASAP

  • Consultant:

    #

Technical Support Advisor
My client are looking to recruit a temporary Technical Support Advisor.
As a successful Technical Support Advisor you will be responsible for:

*Dealing with any queries and delivering a high level of service to all customers.
*Liaising with internal departments
*Identifying and resolving and technical issues prior to escalating
*Undertaking all admin duties on any ad-hoc tasks as they arise
*Helping to achieve the departments KPI's

To be successful in this Technical Support Advisor role you must have previous experience working under pressure and in a customer service role, have excellent communication skills and be enthusiastic and passionate.

This is a temporary to permanent position, based in Worcester. Easily commutable from Stourport, Droitwich, Hartlebury, Malvern, Kidderminster. You will be required to work various shift patterns between 06:00 - 19:15.