Sales Advisor

Sales Advisor

Location: Stourport-on-Severn
Salary: £27,000 + excellent benefits
Hours: Monday to Friday, 8:30am-5:00pm

Are you a confident communicator who enjoys building relationships and delivering great customer service? Do you thrive in a busy customer focused environment where your efforts really make an impact?

We're recruiting for a Sales Advisor to join a forward-thinking UK business that's committed to sustainability, innovation, and service excellence. You'll be part of a growing team that supports customers across a wide range of sectors, helping them access reliable, high-quality solutions that make a positive difference.

The Role

You'll play a key role in generating and developing sales within an established customer base, while also identifying new business opportunities. This is a varied role that blends customer service, sales, and administration and is ideal for someone who enjoys working with people and seeing results.

Responsibilities:

• Manage incoming calls and emails, ensuring outstanding customer care.
• Prepare accurate quotations and process customer orders.
• Proactively identify opportunities to grow and retain business.
• Execute outbound campaigns and follow up on leads.
• Oversee more complex customer requests to ensure satisfaction.
• Maintain accurate records and support internal compliance processes.

Requirements:

• Minimum 12 months' experience in a sales or customer service environment.
• Excellent communication and organisational skills.
• Confident using Microsoft Office (especially Excel and Outlook).
• High attention to detail and the ability to manage multiple priorities.
• Positive, proactive, and able to work both independently and as part of a team.

Benefits:

• Annual cost-of-living pay reviews.
• Healthcare cashback plan.
• Employee discounts platform.
• Death-in-service cover and company pension.
• Salary sacrifice schemes including Cyclescheme.

If you're looking for a rewarding role where you can combine customer service, sales, and purpose, we'd love to hear from you.